The UPS Store

Employee Handbook

Section 1 of 25
Part I: Employment Policies & Legal

Section 1: Welcome & Mission

Welcome to The UPS Store 6290 and 7560. As a UPS Store associate, your actions affect a network of more than 5,000 franchises internationally.

We operate two of the best UPS Store locations in South Florida, built on three pillars:

1. World-Class Customer Service — Every customer is greeted, educated, and served with professionalism

2. Sales Excellence — We are solution providers, not order takers

3. Operational Discipline — Systems, consistency, and attention to detail

Our prices are higher than competitors on purpose. We charge for value, quality, and expertise. Free labels, free taping, customer education, turn-key solutions — that is why customers choose us.

Daily Revenue Goals (Combined):

  • Weekday: $4,500
  • Saturday: $2,500
  • Sunday: $1,300
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